Staircase’s Approach

You want to get to the heart of the problem faster, focus your team on solutions that matter, and listen to people along the way.

That’s why we use design thinking and innovation techniques in all of our program and agenda design.

PRODUCT & SERVICE DESIGN PROGRAMS

Design strategists at Staircase create custom programs with our clients, focused on understanding a business objective alongside and customer needs, and getting the inputs needed to decide how to move forward.

A few examples:

- Manage software versioning to organize FDA-compliant testing

- Launching a CX program at a financial institution

- Reduce time-to-innovation by 90% for scientists, policy experts, and stakeholders by focusing teams on what they should and shouldn’t be doing, to get to impact faster

- Pioneering workshop an/d working sessions to redefine the release notes process to be customer centered


FUTURE OF WORK

New ways of working are required for high-performing, satisfied, self-driving teams. Staircase Design Strategists have been working on [and as!] future of work experiments, like decentralized teams, horizontal org structures and democratic decision making for years - we can support your teams as your organization grows stronger together.

A few examples: 

- Blueprint ways of working for onboarding, to encourage retention, and to enable transparent iteration

- Team Topologies training series for an accelerator, to speed resourcing and decrease cognitive load for busy teams

- Horizontal decision-making training series for a startup, to decentralize and empower teams

STRATEGIC FACILITATION

Time to make a decision, strengthen or form a new team, or create strategic objectives? As facilitators with experience working in boardrooms, nonprofit retreats, and at conferences across the world, Staircase Design Strategists will hold your purpose and people with care.


A few examples:
-
A one-day team formation retreat practicing design thinking for an enterprise team

- Mission/vision retreat for a nonprofit

- Remote team formation gatherings for people in blockchain ecosystem